Frequently Asked Questions

Do you sell cookies?
Yes! I can’t quite kick my cookie obsession, but my availability is limited these days.

What is so special about your cookie files?
Our cookie cutter files are equivalent to what you would find in some of your favorite shops. They are durable, robust, and will last a long time. Our designs are fun and allow for your originality to shine.

Will you create a custom cookie cutter file for me?
Of course! We would love to help bring your designs to life! Email us at Info@samscookiecompany.com to request custom work.

Can I sell cookies made with your cookie cutter files?
Yes, you can sell cookies made with our cutters. You may not, however, sell our cookie cutters or files unless you are using Bella Pro.

What 3D printer do you recommend?
I currently have a Creality® Ender 3 Pro and CR6 SE, and they are both great printers. I purchased my Ender 3 Pro because there are many Facebook groups that use this printer, so I knew I would be able to get assistance if necessary. I purchased my CR6 SE through Kickstarter. It has auto leveling built in as well as two motors on the gantry. The assembly is minimal compared to the Ender 3 Pro.

What type of printer filament do you recommend?
We recommend 1.75 PLA. I currently use Solutech® and have not had any issues.

Why did you choose AutoDesk® Fusion 360™ for your add-in?
We chose Fusion 360™ because it easy to use, has excellent modification capability, and is already integrated with Cura® Software.

What if I need customer support for your add-in?
We are here to help! Email us anytime at info@samscookiecompany.com – we typically respond within 24 hours.